At Lindeblad Piano, we understand that a piano is more than just an instrument—it’s an extension of the musician, a vessel of emotion, and a testament to craftsmanship. In our Mastercraft Series, we take you behind the scenes to explore The Craft of Touch & Sound, a meticulous process that ensures each restored piano not only looks beautiful but plays with precision and soul. If you’re considering how to restore a vintage Steinway piano or buying a restored Steinway grand piano, this guide will help you understand why craftsmanship matters. 


Meet Bobby Avey


One of the key figures behind our piano restoration process is Bobby Avey, our Chief Concert Technician. With years of experience in piano restoration, Bobby has developed an exceptional ability to refine a piano’s touch and sound, ensuring it meets the highest concert-level standards. His expertise lies in meticulously regulating piano actions, voicing hammers, and bringing out the richest possible tone in each instrument he works on.




Bobby’s passion for perfection means that every piano he restores is transformed into an instrument of unparalleled quality, whether it’s a Golden Age Steinway or a modern grand piano. His attention to detail ensures that pianists experience an effortless touch and a beautifully nuanced sound, making each instrument truly sing.


The Art of Refining Touch & Sound

When restoring a piano, two critical factors define the instrument’s character—how it feels to the pianist and how it sounds to the audience. Achieving the perfect balance between these elements requires expert craftsmanship, an intimate knowledge of materials, and a deep respect for the instrument’s original design. Whether you’re looking for the best place to restore a Steinway grand piano or where to buy a pre-owned Steinway, understanding the process can help you make an informed decision.




The Touch: Creating an Effortless Playing Experience

A piano’s action is responsible for how responsive it feels under the pianist’s fingers. Bobby Avey and our expert technicians meticulously regulate and refine the action, ensuring:

  • Even key weight and balance – so each note responds predictably under the musician’s touch.
  • Precise hammer movement – to achieve clarity and consistency in sound production.
  • Smooth and fluid keystrokes – reducing unnecessary resistance or sluggishness.


The Sound: Shaping the Piano’s Unique Voice

Every piano has its own voice, shaped by the craftsmanship of its soundboard, hammers, and strings. At Lindeblad, we refine the sound through:

  • Voicing the hammers – adjusting their density to shape tonal color and dynamic range.
  • String regulation and tuning – ensuring pitch accuracy and harmonic richness.
  • Soundboard resonance refinement – optimizing vibrations for a warm, rich tone.


Whether you’re restoring a piano for personal use or investing in a restored Steinway, these refinements ensure the instrument performs at its absolute best.


Watch a video on Bobby Avey, our Chief Concert Technician: Here


Why It Matters

A well-restored piano should feel effortless to play while producing a sound that inspires. Whether it’s a Golden Age Steinway, a pre-war Baldwin, or a vintage Mason & Hamlin, we ensure that every restored piano retains its authentic character while delivering superior playability. If you're wondering are restored Steinways as good as new, the answer depends on the craftsmanship—something we take pride in perfecting.


A Commitment to Excellence

Lindeblad Piano has spent over a century perfecting the art of piano refinishing and restoration services. Our Mastercraft Series highlights the expertise, passion, and dedication that go into every piano we restore. From touch to tone, we bring new life to cherished instruments, ensuring they play beautifully for generations to come.


Watch the entire Mastercraft videos here: Mastercraft Series


If you’re looking for the best place to buy a used Steinway piano, Lindeblad Piano offers unparalleled expertise. View our collection of Steinways here: Steinways for Sale

Would you like to see how we can restore your piano? Contact us today to learn more about our professional piano restoration services.

info@lindebladpiano.com // 888-863-6344